First checks
Check for app and iOS updates, restart the app, and check the device's available storage. Note which action causes the issue.
Details for a support request
For help with DIMILAxis, send its version, your iOS version and the steps leading to the issue. Attach screenshots only if they contain no sensitive information.
Do not send passwords, payment information or other unnecessary sensitive data.
Contact support
Use these details to contact the developer of DIMILAxis.
- Phone
- +12762508330
- Country or region
- United States
- Typical response time
- 2 business days
Privacy requests
Send privacy questions or data requests to the support email. We may need to verify your identity before handling a request.
What if a device permission is denied?
DIMILAxis may use the camera, the photo library. Review its permissions in iOS Settings before retrying the related feature.
Where can I check CloudKit access?
DIMILAxis is configured for iCloud/CloudKit. If a cloud feature is unavailable, check your network connection and Apple Account's iCloud settings. Do not include Apple Account credentials in support requests.