Details for a support request
Describe the problem in RRJ Delux, including the app and iOS versions and how to reproduce it. Remove sensitive details from any screenshot.
Do not send passwords, payment information or other unnecessary sensitive data.
Reach the developer
Use these details to contact the developer of RRJ Delux.
- Phone
- +12762508220
- Country or region
- United States
- Typical response time
- 2 business days
Data access and deletion
Send privacy questions or data requests to the support email. We may need to verify your identity before handling a request.
Troubleshooting
Check for app and iOS updates, restart the app, and check the device's available storage. Note which action causes the issue.
What if a device permission is denied?
For features that use the camera, the photo library, check the permission granted to RRJ Delux in iOS Settings.
Where can I check CloudKit access?
RRJ Delux is configured for iCloud/CloudKit. If a cloud feature is unavailable, check your network connection and Apple Account's iCloud settings. Do not include Apple Account credentials in support requests.